Replacement & Exchange Policy

Need a different size, color, or a defective item swapped? We've got you.

Eligibility

• Exchange requests must be submitted within 3 days of delivery.
• The item must be unused and in its original packaging (unless defective).

How it works

1. From My Orders, choose Request Exchange and add notes on what you need instead.
2. Our team confirms availability of the replacement.
3. A courier picks up the original item and delivers the replacement.
4. Price differences are settled in cash on delivery.

Defective items

If an item arrives damaged, contact us within 48 hours — we'll prioritize your replacement at no extra cost.

Policies