Refund Policy

We want you to be fully satisfied with your SkoolyBox order.

Eligibility

• Refund requests must be submitted within 3 days of delivery.
• Items must be unused, in their original packaging, and in resalable condition.

How it works

1. Open the order in My Orders and tap Request Refund.
2. Our team will review and approve eligible requests.
3. A courier will collect the items from your delivery address.
4. Refunds are paid using the same payment method you originally used (e.g., card refund for card payments, cash on pickup for cash orders).

Non-refundable

• Personalized or custom-printed items.
• Items damaged after delivery due to misuse.

For help, contact us via WhatsApp from the order page.

Policies